Loss of Service - VM Optical.
Minor incident
Core Network
North
Router2
Datacentre DC14
Internet Connectivity
Router8
2024-09-30 15:10 BST
· 4 minutes
Updates
Resolved
September 30, 2024 · 15:15 BST
No further incidents have been noted post 15:10 and VM have confirmed this was a minor optical issue that resolved itself.
Traffic has been put back onto all links and case closed.
Investigating
September 30, 2024 · 15:14 BST
It is noted the service has become “flappy” therefore we’ve forced routing away from this leg completely until the issue is resolved
Issue
September 30, 2024 · 15:01 BST
Monitoring is reporting a loss of service upon a VirginMedia optical circuit supplying our datacentre in Leeds.
Aside from a brief blip while re-routing occurred, there should be no other notable effect, as it is merely a loss of resilience.
Fault presently being logged with the carrier.
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