Inbound Calling Issues

The issue affecting inbound calls this morning is now cleared.

Our engineers are in the process of investigating and more details will follow as soon as we can.

We sincerely apologise for the disruption this morning.

Our engineers are in the process of investigating and more details will follow as soon as we can.

We sincerely apologise for the disruption this morning.

Following on from the below notice - we are aware that customers have experienced issues with both inbound calls this morning.

Engineers have located the cause and are in the process of fully restoring service - more updates will follow as soon as they are available.

We are receiving multiple customer reports of inbound calls failing to connect.
Outbound services are performing normally.

A case has been raised with the carrier.